Search results for 'customer experience'
Technology
Amazon's Arrival Ushers in New Era for South African Retail

The launch of Amazon's online store in South Africa this May marks a watershed moment for the country's rapidly growing e-commerce sector. After years of anticipation, the global retail giant has fin

May 13, 2024
Companies
Steward Bank Eyes Digital Transformation after EcoCash Holdings Restructuring

Steward Bank, the lone remaining financial services entity within the EcoCash Holdings group, is poised to drive a digital banking expansion through strategic investments in transformative technologie

Jul 01, 2024
Companies
Omni-Channel Platform Fuels 80% Revenue Growth for EcoCash Holdings

EcoCash Holdings has reported an 80% increase in revenue for the quarter ended 30 November 2024 from a decline of ZWG 5 billion in the six months ended 31 August 2024 due to improved operational effic

Jan 14, 2025
Companies
Simbisa Brands Completes 100% Paper-Based Packaging Initiative

imbisa Brands Limited, Zimbabwe's leading quick-service restaurant group, has fully transitioned to 100% paper-based packaging across its 722 outlets according to the company Q3 2025 trading update.

May 22, 2025
Companies
Edgars Lines Up New Store Openings with Quality Affordable Clothes to Take on Informal Sector

Edgars Stores Zimbabwe Limited, a prominent fashion retailer established in 1946 by Sydney Press, has been a cornerstone of Zimbabwe’s retail landscape for over 77 years, catering primarily to middle

Jul 23, 2025

Top Stories

Zimbabwe Maintains August Fuel Prices  as Global Costs Set to Decline

Zimbabwe has maintained its petrol and diesel prices for August, holding steady at US$1.56 per litre and US$1.55 per litre, respectively, according to the latest monthly fuel update from the Zimbabwe

17 hours ago

OK Zimbabwe Raises US$20m, Boosts US$30m Turnaround Plan

OK Zimbabwe Limited, the country’s largest supermarket chain by store count, has successfully raised US$20 million through a fully subscribed renounceable rights offer, according to the latest circula

21 hours ago

Nampak Zimbabwe Benefits from Record-Breaking Tobacco Season

NamPak Zimbabwe Limited, a leading packaging firm listed on the Zimbabwe Stock Exchange (ZSE) is banking on Zimbabwe’s record-breaking 2025 tobacco marketing season to steady operations in a challengi

22 hours ago

Gold's Performance in July: Balancing Gains and Challenges

Gold prices rose 0.3% in July 2025, closing at US$3,299 per ounce, driven by tariff-led inflation expectations and geopolitical risks, per the Gold Return Attribution Model (GRAM). A stronger US doll

22 hours ago

Nampak’s Q3 Struggles, Financial Analysis: Can Festive Demand Spark FY25 Recovery?

ampak Zimbabwe Limited, the country’s largest packaging firm, reported a challenging third quarter ending 30 June 2025, driven by heightened competition amid growth in informalization and persistent p

1 day ago

RBZ’s 2025 Mid-Term Monetary Policy Reveal: Analysis of Key Policies

The Reserve Bank of Zimbabwe (RBZ) has released its 2025 Mid-Term Monetary Policy Statement, themed "Walking the Talk and Staying the Course to Durably Anchor and Consolidate Stability," highlighting

1 day ago

ZiG Weekly Review: Supplier Payment Delays, Budget Underutilisation Threaten ZiG’s Long-Term Stability

The Zimbabwe Gold (ZiG) closed the week ended 8 August 2025 at an exchange rate of 26.7605 against the USD, reflecting a marginal appreciation from 26.7369 the previous day and aligning with the rate

Aug 08, 2025

ZIDA Unveils E-Regulations Portal to Streamline Investment, Boost Transparency

The Zimbabwe Investment and Development Agency (ZIDA) has officially launched the E-Regulations Portal , a digital platform that seeks to provide clear, structured, and publicly accessible information

Aug 08, 2025